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Stop Being a Data Janitor: RevOps Doesn't Need a Stack

RevOps and sales pros are stuck fixing broken integrations and cleaning CSVs. Here’s how to stop being a data janitor and start acting as a revenue architect.

Hugh Willoughby portrait

Hugh Willoughby

Jan 28, 2026

Stop Being a Data Janitor: RevOps Doesn't Need a Stack

RevOps is a strategic partner, and your mandate is to optimize revenue, shorten sales cycles, and improve forecasts while building a scalable go-to-market (GTM) operation.

But look at your calendar for this week.

How many hours are blocked off for strategy and strategic architecture? And how many are spent merging duplicate leads in Salesforce or HubSpot?

How many hours are spent fixing a broken Zapier connection that killed a demo request?

How many times did you have to explain why the dashboard “looks weird” because a rep entered the data in the wrong field?

This is the reality of RevOps today. You’re the most overqualified janitor in the building.

You’re spending 30 to 40 hours per week cleaning up messes you didn’t make, scrubbing data that shouldn’t be dirty, and policing reps who just want to sell.

As long as you’re running a ‘Franken-stack’ of 12 disconnected tools, your infrastructure is broken — and you’ll always be a data janitor.

Time to put down the broom and pick up the blueprints. Stop cleaning the house and start architecting a revenue engine.

The ‘Franken-stack’ Created the Data Janitor

Why is the data always dirty?

Your reps aren’t lazy. And your marketing team isn’t incompetent. But you’re trying to force a dozen different data models to speak the same language.

In a typical stack, marketing defines a “Lead” in HubSpot. Sales defines an “Opportunity” in Salesforce. Outreach has a completely different definition of “Active” in a sequencing tool. And your call recorder is trapping all the actual qualitative data in a silo that doesn’t sync back to the Opportunity record.

You, the RevOps leader, are the human middleware. You’re the API.

Every time a record moves from one tool to another, it breaks. Fields get overwritten. Duplicates get created. Context gets lost.

And who has to fix it? You do.

You can write all the standard operating procedures — sorry, SOPs — in the world, but if the underlying systems are fragmented, the data will always decay faster than you can clean it.

Identity Shift: Data Janitor vs Revenue Architect

To reclaim your sanity, shift how you view the role.

The data janitor mentality is reactive. It asks: “How do I fix this error?”

The revenue architect mentality is proactive. It asks: “How do I design a system where this error is impossible?”

You’re moving from support ticket mode to product manager mode for your internal revenue product.

RevOps Maturity Matrix

Responsibility

Data Janitor

Revenue Architect

Data Hygiene

Manually merging duplicates and fixing fields every Friday afternoon

Implementing a unified platform that auto-dedupes and validates data at the point of entry

Forecasting

Chasing reps to ask, “Is this close data real?” and updating spreadsheets

Trusting a system that auto-calculates deal health on verified buyer signals and activity

Tool Management

Managing 12 different logins, renewal dates, and API connectors

Consolidating into a stackless environment to reduce surface area and failure points

Stakeholder Management

Explaining why the report is broken or the data is missing

Presenting proactive insights on where the funnel is leaking and how to fix it

Rep Relationship

You’re the ‘CRM Police,’ nagging reps to fill out fields

You’re the ‘Workflow Designer,’ giving reps time back to sell

Spending more time in the left column than the right means your growth is capped. You’ll burn out before you actually build anything of value.

Governance as Code: Stop Being the ‘No’ Police

The worst part about the data janitor phase is the reputation hit. RevOps is often labeled the “Department of ‘No’” or the “CRM Police.”

You’re the one nagging the top-performing AE to fill out the Competitor field. You’re the one blocking a deal because the billing address wasn’t formatted correctly.

You have to be the bad guy because if you aren’t, the data turns to sludge.

Governance as code means the system enforces the rules, so you don’t have to.

For example, take the classic battle over Closed-Lost reasons. In the old world, a rep loses a deal and lazily selects “Price” from a dropdown just to get the record of their screen.

Your win-loss analysis is now useless.

Using a platform like Reevo, you don’t ask the rep to update the field. The platform listens to the call, hears the prospect say, “We decided to stick with our current vendor because the implementation timeline is too long,” and automatically updates the CRM with:

  • Stage: Closed-Lost
  • Reason: Implementation Timeline
  • Competitor: Status Quo

You get 100% data compliance. The rep gets zero admin work.

The Single Source of Truth is Not a Dashboard

Let’s address the biggest lie in RevOps: the dashboard.

RevOps teams typically believe that if they just build the perfect Tableau dashboard or the perfect Salesforce report, they’ll have a single source of truth.

But a dashboard is just a snapshot of the mess. If the underlying data is fragmented across several tools, the dashboard is lying to you.

A legitimate source of truth isn’t a visualization layer. It’s a fundamental data model.

When you operate from a source of truth — when that doesn’t require constant syncing and cleaning — you regain your credibility. You can walk into any meeting and share the forecast without hesitating.

Build the Revenue Architect Role

Maybe you’re thinking: “This sounds great, but our organization won’t buy new software. They just want me to fix HubSpot.”

Here’s how you pitch the shift.

The organization doesn’t care about your pain or that you hate cleaning CSVs all week. They do, however, care about their pain.

  • They care about revenue leakage.
  • They care about slow ramp times.
  • They care about forecast blind spots.

Don’t ask for budget for cleaner tools. Ask for budget to build a revenue engine.

Say this: “We’re currently losing deals because our process is manual and slow. Iwant to transition our ops model from maintenance to scale. To do that, I need to stop fixing broken integrations and start automating our workflow.”

Put down the broom. Pick up the blueprints. Your job isn’t to fix the CRM, so get started with Reevo to build a machine that generates revenue.

Frequently Asked Questions

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